January 10, 2012
July 30, 2011
Why this Blog "U-Verse"?
It’s been a big question for me to ask why I created this blog, if you know me you’ve probably say I’m paranoid about AT&T U-verse or maybe a U-verse addict which is true and I would respond proudly YES. You know why? Because I’m the kind of guy who check and verify details, read reviews, compare things, analyze, look for differences and then decide which best suits my needs. So far, I could say U-verse works for me, maybe not for you or to someone but definitely right now I do love it! Maybe in the future I would go for a different carrier, downgrade or upgrade my u-verse services, or even gets pissed about it, we may not know until that happens, which I believe it will not.
Maybe you’ve notice I’m saying good words for u-verse, hell yeah! That is true because of these three things I would like you to remember reliability, competitiveness, and support, let me elaborate. First, “reliability” simply because AT&T dominates, I guess no further explanation for that since we all know AT&T is giant if not the biggest, surely one of the biggest telecom company, right? I think no one will argue with that. Secondly “competitiveness” for obvious reasons since AT&T is big, it is a company that can compete and provide services needed, different packages and services are carefully and meticulously designed for each member that would be best for their budget and needs. And lastly, “support” on this part I wont really argue because we all have our own experiences calling for support either billing, sales, customer service or even technical support and I guess on the last item that’s where I can share my know how on the technical side which I see as the only tangible support that I can provide thru this blog since, support is a big issue which I think you would all agree. Let me share you my point of view about this. “I think it’s worth thinking about before calling for which ever support you need” which I would like to explain on my next article. So far let it be and just enjoy your u-verse services and use this blog as a reference to share your thoughts about it or maybe just for own sake.
July 29, 2011
Remote Control Codes
| Brand | Universal Code |
| Abex | 1314 |
| Acer | 1316 |
| Action | 1391, 1553 |
| Admiral | 1293, 1315, 1331, 1337 |
| Advent | 1040, 1323, 1324 |
| Adventura | 1317, 1361 |
| Aiko | 1297, 1330 |
| Aiwa | 1155, 1164, 1488, 1512 |
| Akai | 1043, 1201, 1202, 1247, 1248, 1257, 1265, 1267, 1294, 1345, 1404, 1405 |
| Akura | 1375, 1549 |
| Alaron | 1365, 1379, 1382 |
| Albatron | 1385, 1388 |
| Alleron | 1300 |
| A-Mark | 1353 |
| Ambassador | 1378 |
| America Action | 1044, 1380 |
| Ampro | 1386 |
| Amtron | 1045 |
| Anam | 1044, 1380 |
| Anam National | 1045, 1295 |
| AOC | 1041, 1042, 1043, 1046, 1353, 1359, 1368, 1381, 1440, 1442 |
| AOC Envision | 1410 |
| Apex | 1012, 1106, 1156, 1433, 1489 |
| Apex Digital | 1038, 1268, 1332 |
| Archer | 1353 |
| Astar | 1400, 1460 |
| Audinac | 1380 |
| Audiovox | 1044, 1045, 1249, 1330, 1336, 1353, 1380, 1384, 1402, 1436 |
| Aventura | 1334 |
| Axion | 1161, 1402, 1506 |
| Bang & Olufsen | 1401, 1423, 1424 |
| Baysonic | 1380 |
| Belcor | 1041, 1359, 1442 |
| Bell & Howell | 1293, 1302, 1343 |
| Benq | 1107, 1116 |
| Boxlight | 1387 |
| BPL | 1382 |
| Bradford | 1044, 1045, 1380 |
| Brillian | 1078, 1418 |
| Brockwood | 1041, 1359, 1442 |
| Broksonic | 1044, 1157, 1267, 1291, 1337, 1353, 1432, 1494 |
| Byd:sign | 1396, 1450 |
| Candle | 1041, 1042, 1043, 1296, 1317, 1361, 1370, 1442 |
| Carnivale | 1043 |
| CCE | 1364, 1365, 1366, 1447 |
| Celebrity | 1027, 1294 |
| Celera | 1038 |
| Centurion | 1041 |
| Changhong | 1038, 1406, 1407, 1408 |
| Cineral | 1384 |
| Citizen | 1039, 1041, 1042, 1043, 1045, 1047, 1296, 1297, 1311, 1330, 1361, 1367, 1370, 1442 |
| Clairtone | 1381 |
| Clarion | 1044, 1380 |
| Coby | 1158, 1250, 1409, 1498 |
| Colortyme | 1041, 1042, 1442 |
| Commercial Solutions | 1326 |
| Concerto | 1041, 1042, 1370, 1442 |
| Contec | 1044, 1377, 1380, 1381 |
| Contec/Cony | 1045, 1049 |
| Craig | 1044, 1045, 1380 |
| Crosley | 1048, 1425 |
| Crown | 1044, 1045, 1306, 1367, 1380 |
| CTX | 1108, 1567 |
| Curtis Mathes | 1000, 1041, 1042, 1043, 1047, 1048, 1302, 1311, 1326, 1331, 1336, 1342, 1343, 1345, 1367, 1370, 1384, 1425, 1442 |
| CXC | 1044, 1045, 1380 |
| Cytron | 1110, 1398, 1475 |
| Daewoo | 1014, 1039, 1041, 1042, 1046, 1047, 1061, 1212, 1277, 1297, 1330, 1336, 1359, 1367, 1384, 1442 |
| Daytron | 1041, 1042, 1047, 1359, 1442 |
| De Graaf | 1382 |
| Dell | 1177, 1178, 1416, 1417, 1528, 1529 |
| Denon | 1342, 1544 |
| DiamondVision | 1451, 1478, 1479 |
| Dimensia | 1000 |
| Dumont | 1041, 1313, 1325, 1359, 1442 |
| Durabrand | 1035, 1037, 1041, 1044, 1334, 1337, 1353, 1380 |
| Dwin | 1331 |
| Dynex | 1040 |
| Electroband | 1027, 1294, 1381 |
| Electrograph | 1340 |
| Electrohome | 1041, 1042, 1294, 1295, 1442 |
| Elite | 1481 |
| Emerson | 1014, 1017, 1028, 1039, 1041, 1042, 1044, 1045, 1047, 1049, 1251, 1264, 1271, 1291, 1298, 1299, 1300, 1302, 1320, 1334, 1337, 1343, 1359, 1365, 1367, 1378, 1379, 1380, 1381, 1442, 1454, 1468 |
| Emprex | 1399, 1466 |
| Envision | 1041, 1042, 1043, 1442 |
| Epson | 1199, 1339 |
| ESA | 1334 |
| Finlandia | 1382 |
| Finlux | 1374 |
| Fisher | 1109, 1301, 1302, 1343, 1382 |
| Frontech | 1375 |
| Fujitsu | 1213, 1228, 1229, 1230, 1231, 1300, 1379, 1570 |
| Funai | 1017, 1044, 1045, 1099, 1287, 1300, 1334, 1379, 1380, 1406, 1407, 1408 |
| Futuretec | 1044, 1045, 1375, 1380 |
| Gateway | 1030, 1103, 1340, 1346, 1472 |
| GE | 1000, 1011, 1041, 1042, 1165, 1288, 1289, 1295, 1303, 1305, 1326, 1328, 1336, 1384, 1442, 1516 |
| Go Video | 1393 |
| Goldstar | 1041, 1042, 1043, 1046, 1047, 1049, 1290, 1314, 1359, 1442 |
| Gradiente | 1369, 1370, 1371, 1372, 1373, 1448 |
| Granada | 1382 |
| Great Wall | 1028 |
| Grundig | 1364 |
| Grundy | 1044, 1045, 1300, 1379, 1380 |
| Haier | 1037 |
| Hallmark | 1041, 1042, 1442 |
| Hannspree | 1482, 1483, 1484 |
| Harley Davidson | 1287,1379 |
| Harman/Kardon | 1048, 1362 |
| Harvard | 1044, 1045, 1380 |
| Havermy | 1331 |
| Helios | 1390, 1532, 1533 |
| Hello Kitty | 1336,1384 |
| Hewlett Packard | 1429,1435,1438,1480 |
| Himitsu | 1355,1380 |
| Hisense | 1179,1338,1530 |
| Hitachi | 1013, 1041, 1042, 1049, 1054, 1132, 1166, 1207, 1222, 1232, 1238, 1287, 1327, 1333, 1342, 1370, 1374, 1442 |
| HP | 1395,1435,1438,1480 |
| Hypson | 1375,1517,1559,1573 |
| Hyundai | 1350,1351,1352 |
| ICE | 1375,1534,1562 |
| iLO | 1020,1032,1453,1457,1464 |
| IMA | 1045 |
| iNET-TV | 1033,1499,1519,1520 |
| Infinity | 1048,1306,1425 |
| InFocus | 1387,1473 |
| Initial | 1020 |
| Insignia | 1034,1035,1040,1398,1465 |
| Inteq | 1325 |
| Intervision | 1375 |
| JBL | 1048,1306,1425 |
| JC Penney | 1000, 1041, 1042, 1046, 1047, 1296, 1303, 1305, 1311, 1314, 1442 |
| JCB | 1027,1294 |
| Jensen | 1041,1042,1110,1324,1442 |
| JVC | 1008, 1049, 1053, 1062, 1111, 1112, 1113, 1114, 1115, 1159, 1167, 1168, 1180, 1181, 1182, 1208, 1305, 1307, 1329, 1369 |
| Kawasho | 1041,1042,1294,1442 |
| Kaypani | 1368 |
| KEC | 1044,1380 |
| Kenwood | 1041,1042,1043,1240,1359,1442 |
| KLH | 1038 |
| Kloss | 1360,1361,1362 |
| Kloss Novabeam | 1045,1317 |
| Konka | 1341 |
| KTV | 1043, 1044, 1045, 1047, 1365, 1367,1380, 1381 |
| Leyco | 1375 |
| LG | 1009, 1024, 1036, 1041, 1046, 1160, 1200, 1370, 1385, 1428, 1442 |
| Lloyd's | 1287,1500,1548 |
| Local India TV | 1382 |
| Loewe | 1306,1535,1554,1556,1558 |
| Logik | 1293 |
| Luxman | 1041,1042,1370,1442 |
| LXI | 1000, 1041, 1042, 1048, 1302, 1306, 1326, 1332, 1343, 1376, 1425 |
| M Electronic | 1374 |
| Magnasonic | 1039 |
| Magnavox | 1020, 1041, 1042, 1043, 1048, 1103, 1117, 1118, 1119, 1129, 1183, 1203, 1264, 1278, 1279, 1281, 1287, 1296, 1306, 1360, 1379, 1425, 1440, 1442 |
| Magnin | 1288,1555 |
| Majestic | 1293,1504,1526 |
| Manesth | 1375 |
| Marantz | 1041, 1042, 1043, 1048, 1306, 1322, 1364, 1425, 1442, 1445, 1470 |
| Matsui | 1382 |
| Matsushita | 1335,1531,1561 |
| Maxent | 1340,1455 |
| Megapower | 1385 |
| Megatron | 1041,1042,1342,1353 |
| MEI | 1381 |
| Memorex | 1017, 1041, 1042, 1046, 1123, 1260, 1286, 1290, 1293, 1302, 1337, 1343, 1379 |
| MGA | 1041, 1042, 1043, 1046, 1288, 1359, 1442 |
| Midland | 1047, 1305, 1313, 1314, 1325, 1326, 1328, 1367 |
| Mintek | 1020 |
| Minutz | 1303,1536,1537 |
| Mitsubishi | 1016, 1041, 1042, 1046, 1063, 1064, 1065, 1120, 1205, 1206, 1289, 1331, 1359, 1442 |
| Monivision | 1385,1388 |
| Montgomery Ward | 1293 |
| Motorola | 1295,1315,1331 |
| MTC | 1041, 1042, 1043, 1046, 1311,1359, 1370, 1381, 1442 |
| Multitech | 1044,1045,1365,1380 |
| Multivision | 1308 |
| NAD | 1041, 1042, 1318, 1332, 1364, 1370, 1376 |
| NEC | 1041, 1042, 1043, 1046, 1184, 1295, 1322, 1359, 1370, 1371, 1442, 1469 |
| Netsat | 1364, 1539 |
| NET-TV | 1096, 1103, 1340, 1455 |
| Nikkai | 1375 |
| Nikko | 1041, 1042, 1043, 1297, 1330 |
| Norcent | 1090,1338,1440,1540,1560 |
| Noshi | 1358 |
| NTC | 1297,1330,1541,1564 |
| Olevia | 1029,1419,1420,1421,1439,1443 |
| Onwa | 1044,1045,1380 |
| Oppo | 1477,1563,1568,1569 |
| Optimus | 1286,1318,1335,1343 |
| Optoma | 1474 |
| Optonica | 1309,1315,1331 |
| Orion | 1035,1291,1299,1320,1337,1379 |
| Osaki | 1375, 1171, 1176, 1189, 1214, 1223, 1311, 1314, 1345, 1359, 1364, 1366, 1370, 1375, 1442 |
| Panama | 1375,1542,1545 |
| Panasonic | 1003, 1022, 1050, 1051,1055, 1056, 1059, 1066, 1067, 1121, 1122, 1185, 1215, 1224, 1235, 1236, 1239, 1241, 1243, 1244, 1245, 1246, 1252, 1253, 1261, 1266, 1270, 1274, 1275, 1276, 1285, 1286, 1292, 1295, 1304, 1305, 1306, 1310, 1328, 1335, 1344 |
| Panavision | 1280, 1485, 1506, 1507, 1521, 1522 |
| Penney | 1041, 1043, 1288, 1290, 1326, 1328, 1332, 1353, 1358, 1359, 1367, 1376 |
| Philco | 1041, 1042, 1043, 1046, 1048, 1049, 1123, 1295, 1296, 1306, 1359, 1425, 1442 |
| Philips | 1001, 1020, 1021, 1041, 1048, 1049, 1058, 1068, 1069, 1099, 1124, 1125, 1126, 1127, 1128, 1129, 1186, 1209, 1278, 1281, 1295, 1296, 1306, 1356, 1357, 1364, 1425, 1442 |
| Philips Magnavox | 1001, 1048, 1117, 1118, 1126, 1127, 1128, 1129, 1130 |
| Pilot | 1041, 1043, 1047, 1359, 1367, 1442 |
| Pioneer | 1018, 1041, 1042, 1070, 1217, 1218, 1219, 1318, 1321, 1347, 1426, 1427, 1434, 1442, 1481 |
| Plasmsync | 1322,1470 |
| Polaroid | 1038, 1187, 1188, 1225, 1258, 1273, 1390, 1398, 1422, 1437, 1444 |
| Portland | 1041, 1042, 1046, 1047, 1297, 1330, 1359, 1367, 1442 |
| Price Club | 1311,1486,1490,1491 |
| Prima | 1237,1323,1324,1446,1449,1476 |
| Princeton | 1385 |
| Prism | 1305,1328,1492,1493,1524,1525 |
| Proscan | 1000,1326 |
| Protech | 1375 |
| Proton | 1041,1042,1049,1353,1363,1368,1442 |
| Protron | 1397,1431,1462 |
| Proview | 1033,1422,1463 |
| Pulsar | 1041,1313,1325,1359,1442 |
| Pye | 1356,1546,1557,1574 |
| Quasar | 1274,1285,1286,1295,1305,1328,1335 |
| Radio Shack | 1000,1302,1343 |
| Radio Shack/Realistic | 1000, 1041, 1042, 1045, 1047, 1049, 1302, 1309, 1314, 1442 |
| RadioShack | 1041, 1043, 1044, 1287, 1326, 1359, 1367, 1370, 1380 |
| RCA | 1000, 1002, 1041, 1042, 1046, 1133, 1134, 1161, 1162, 1169, 1170, 1269, 1288, 1289, 1295, 1321, 1326, 1347, 1358, 1359, 1442 |
| Realistic | 1000, 1041, 1043, 1044, 1302, 1343, 1359, 1367, 1370, 1380 |
| Rex | 1375,1497,1501 |
| Rhapsody | 1365,1381,1494,1508 |
| Roadstar | 1375 |
| Runco | 1043,1313,1325 |
| Saisho | 1375 |
| Sampo | 1041, 1042, 1043, 1047, 1060, 1103, 1135, 1314, 1340, 1367, 1368, 1442, 1452 |
| Samsung | 1006, 1026, 1041, 1042, 1043, 1046, 1047, 1049, 1081, 1082, 1083, 1084, 1085, 1100, 1136, 1137, 1138, 1139 |
| Samsux | 1367 |
| Sansei | 1384,1547,1550,1551,1572 |
| Sansui | 1384,1547,1550,1551,1572 |
| Sanyo | 1025, 1041, 1109, 1288, 1301, 1302, 1343, 1382, 1442 |
| Sceptre | 1392,1467 |
| Schneider | 1357,1495,1496 |
| Scimitsu | 1359 |
| Scotch | 1041,1042,1502,1503,1543,1552,1571 |
| Sears | 1000, 1041, 1042, 1048, 1078, 1287, 1290, 1300, 1301, 1302, 1307, 1319, 1326, 1332, 1334, 1343, 1370, 1376, 1379, 1425, 1442 |
| SEG | 1375 |
| Semivox | 1380 |
| Semp | 1376,1505,1509,1510 |
| Sharp | 1007, 1041, 1042, 1047, 1049, 1071, 1072, 1086, 1097, 1131, 1190, 1191, 1192, 1221, 1242, 1282, 1309, 1315, 1331, 1367, 1377, 1442 |
| Sheng Chia | 1331 |
| Shogun | 1041,1359,1442 |
| Signature | 1293 |
| Simpson | 1296,1511,1513,1518 |
| SKY | 1364 |
| Sonitron | 1382,1487,1514 |
| Sonolor | 1382 |
| Sony | 1004, 1023, 1027, 1073, 1074, 1075, 1079, 1080, 1140, 1141, 1142, 1143, 1144, 1145, 1193, 1198, 1220, 1227, 1233, 1234, 1259, 1287, 1294, 1348, 1349 |
| Soundesign | 1041, 1042, 1044, 1045, 1296, 1300, 1379, 1380, 1442 |
| Sova | 1397 |
| Soyo | 1411 |
| Spectricon | 1353 |
| Squareview | 1319,1334 |
| SSS | 1041,1044,1045,1359,1380,1442 |
| Starlite | 1044,1045,1380 |
| Studio Experience | 1388 |
| SuperScan | 1088,1226,1264,1331,1413 |
| Supre-Macy | 1317,1361 |
| Supreme | 1027,1294,1538,1566 |
| SVA | 1204,1390 |
| Sylvania | 1017, 1041, 1042, 1043, 1048, 1099, 1128, 1146, 1172, 1255, 1262, 1264, 1271, 1279, 1284, 1296, 1306, 1334, 1425, 1442, 1454 |
| Symphonic | 1015,1044,1045,1287,1298,1319,1334,1380 |
| Syntax | 1029,1419,1420,1421 |
| Syntax-Brillian | 1078 |
| Tandy | 1315,1331 |
| Tatung | 1030,1295,1346,1353,1456,1471 |
| Teac | 1375 |
| Technics | 1305,1328,1335 |
| Technol Ace | 1379 |
| Techview | 1389 |
| Techwood | 1041,1042,1305,1328,1353,1370,1442 |
| Teco | 1394 |
| Teknika | 1041, 1042, 1044, 1045, 1046, 1047, 1048, 1049, 1293, 1296, 1297, 1300, 1311, 1330, 1359, 1367, 1370, 1379, 1380, 1425, 1442 |
| Telecaption | 1312 |
| Telefunken | 1345,1370 |
| Tera | 1363,1515,1523 |
| Thomas | 1287 |
| Thomson | 1000,1383 |
| TMK | 1041,1042,1370,1378,1442 |
| Tophouse | 1380 |
| Toshiba | 1010, 1098, 1104, 1147, 1148, 1149, 1150, 1151, 1173, 1174, 1210, 1215, 1256, 1257, 1263, 1267, 1272, 1302, 1311, 1312, 1322, 1332, 1343, 1376 |
| Tosonic | 1381 |
| Totevision | 1047,1367 |
| Trical | 1377 |
| Trutech | 1194,1527,1560,156 |
| TVS | 1337 |
| Universal | 1303 |
| Universum | 1374,1375 |
| Vector Research | 1043 |
| Venturer | 1412 |
| Victor | 1307,1329,1369 |
| Vidikron | 1048,1425 |
| Vidtech | 1041,1042,1046,1359,1442 |
| Viewsonic | 1019, 1087, 1088, 1089, 1090, 1091, 1092, 1093, 1094, 1095, 1103, 1216, 1232, 1340, 1410, 1413, 1414, 1441 |
| Viking | 1317,1361 |
| Viore | 1031,1032,1457 |
| Vizio | 1009, 1030, 1346, 1413, 1414, 1415, 1459, 1461 |
| Wards | 1000, 1041, 1042, 1043, 1046, 1048, 1293, 1298, 1300, 1303, 1306, 1309, 1359, 1370, 1379, 1425, 1442 |
| Waycon | 1332,1376 |
| Westinghouse | 1019, 1027, 1195, 1196, 1336, 1414, 1430, 1433 |
| White Westinghouse | 1014,1337 |
| Yamaha | 1041,1042,1043,1046,1359,1442 |
| Yoko | 1375 |
| Zenith | 1005, 1041, 1052, 1054, 1057, 1076, 1077, 1101, 1102, 1105, 1152, 1153, 1154, 1175, 1197, 1211, 1283, 1287, 1291, 1293, 1313, 1325, 1330, 1337, 1442 |
| Zonda | 1353,1354,1355 |
July 25, 2011
Direct Toll Free Numbers
| Department | Direct Number |
| U-Verse TTY | 1-800-555-2880 |
| Mcafee | 1-800-937-2237 |
| IPDSLAM/CSI | 1-888-352-1255 |
| ATT WebHosting | 1-888-932-4678 |
| Yahoo Web Hosting | 1-866-722-9932 |
| Sales | 1-800-288-2020 |
| DSL13-State | 1-877-722-3755 |
| DSL9-State (SE | 1-888-321-2375 |
| Rewardscenter | 1-877-258-1427 |
| CVOIP CSI(SAVL) | 1-877-377-0016 |
| Department | Direct Number | Office Hours |
| Mobility Sales - Business | 1-866-429-7222 | Mon-Fri 9am-9pm |
| DSL Tier 2 | 1-800-650-3584 Extn#: 1418 | DSL technical & billing support for business & residential |
| U-verse ConnecTech | 1-866-294-3464 | 8am-11pm CT; 7-days a week(fee based) |
| Collections - All States | 1-877-543-5937 | In treatment and payment arrangement |
Websites
URL: www.att.com/getuversemobile
Contains a list of qualified devices and donwloadable shows.
Identify what shows are available for downloading and view U-verse Mobile compatible devices.
Spanish Site
URL: http://espanol.att.com/uverse
AT&T U-verse Online
URL: www.att.net/uverseonline
U-verse Online offers a market-leading content experience featuring full episodes of TV shows, movies, clips, and more for no additional charge. In addition, AT&T U-verse subscribers can view their guide and manage their DVR recordings from within the U-verse Online experience.
U-verse Vacation
URL: http://uversevacation.att.com/
A site to setup vacation hold
Esupport URL: www.att.com/esupport
Basic support issues answered here from technical questions to billing through help videos for our U-verse members.
"Where's my tech?" tool URL: www.att.com/u-verse/appointmentstatus
Where's My Tech allows customers to check online to confirm their due date, time and status of their installation or repair
Software Center
URL: att.software.yahoo.com
Download application software such as ATT.Net toolbar, MS IE, etc
Online Account Management
URL: att.com/uversecentral
Works as a member center site or portal to any uverse member in managing account such as features, creating maning primary and sub accounts as well as other serives like phone and wireless.
Rewards Center
URL: att.com/rewardscenter
AT&T Rewards Center, support site for members with coupons, rebates and disocunts
Battery Backup Unit (BBU)
URL: www.belkin.com/gatewaybattery
A 3rd party support site for the Residential Gateway(router) battery backup.
Music Choice URL: http://www.musicchoice.com/
AT&T Official Site
http://uverseone.att.com/
Information about pricing, products, applications, and subscriptions can be found within U-verseOne.
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