July 30, 2011

Why this Blog "U-Verse"?


It’s been a big question for me to ask why I created this blog, if you know me you’ve probably say I’m paranoid about AT&T U-verse or maybe a U-verse addict which is true and I would respond proudly YES. You know why? Because I’m the kind of guy who check and verify details, read reviews, compare things, analyze, look for differences and then decide which best suits my needs. So far, I could say U-verse works for me, maybe not for you or to someone but definitely right now I do love it! Maybe in the future I would go for a different carrier, downgrade or upgrade my u-verse services, or even gets pissed about it, we may not know until that happens, which I believe it will not. 

Maybe you’ve notice I’m saying good words for u-verse, hell yeah! That is true because of these three things I would like you to remember reliability, competitiveness, and support, let me elaborate. First, “reliability” simply because AT&T dominates, I guess no further explanation for that since we all know AT&T is giant if not the biggest, surely one of the biggest telecom company, right? I think no one will argue with that. Secondly “competitiveness” for obvious reasons since AT&T is big, it is a company that can compete and provide services needed, different packages and services are carefully and meticulously designed for each member that would be best for their budget and needs. And lastly, “support” on this part I wont really argue because we all have our own experiences calling for support either billing, sales, customer service or even technical support and I guess on the last item that’s where I can share my know how on the technical side which I see as the only tangible support that I can provide thru this blog since, support is a big issue which I think you would all agree. Let me share you my point of view about this. “I think it’s worth thinking about before calling for which ever support you need” which I would like to explain on my next article. So far let it be and just enjoy your u-verse services and use this blog as a reference to share your thoughts about it or maybe just for own sake.

July 29, 2011

Remote Control Codes



Brand Universal Code
Abex 1314
Acer 1316
Action 1391, 1553
Admiral 1293, 1315, 1331, 1337
Advent 1040, 1323, 1324
Adventura 1317, 1361
Aiko 1297, 1330
Aiwa 1155, 1164, 1488, 1512
Akai 1043, 1201, 1202, 1247, 1248, 1257, 1265, 1267, 1294, 1345, 1404, 1405
Akura 1375, 1549
Alaron 1365, 1379, 1382
Albatron 1385, 1388
Alleron 1300
A-Mark 1353
Ambassador 1378
America Action 1044, 1380
Ampro 1386
Amtron 1045
Anam 1044, 1380
Anam National 1045, 1295
AOC 1041, 1042, 1043, 1046, 1353, 1359, 1368, 1381, 1440, 1442
AOC Envision 1410
Apex 1012, 1106, 1156, 1433, 1489
Apex Digital 1038, 1268, 1332
Archer 1353
Astar 1400, 1460
Audinac 1380
Audiovox 1044, 1045, 1249, 1330, 1336, 1353, 1380, 1384, 1402, 1436
Aventura 1334
Axion 1161, 1402, 1506
Bang & Olufsen 1401, 1423, 1424
Baysonic 1380
Belcor 1041, 1359, 1442
Bell & Howell 1293, 1302, 1343
Benq 1107, 1116
Boxlight 1387
BPL 1382
Bradford 1044, 1045, 1380
Brillian 1078, 1418
Brockwood 1041, 1359, 1442
Broksonic 1044, 1157, 1267, 1291, 1337, 1353, 1432, 1494
Byd:sign 1396, 1450
Candle 1041, 1042, 1043, 1296, 1317, 1361, 1370, 1442
Carnivale 1043
CCE 1364, 1365, 1366, 1447
Celebrity 1027, 1294
Celera 1038
Centurion 1041
Changhong 1038, 1406, 1407, 1408
Cineral 1384
Citizen 1039, 1041, 1042, 1043, 1045, 1047, 1296, 1297, 1311, 1330, 1361, 1367, 1370, 1442
Clairtone 1381
Clarion 1044, 1380
Coby 1158, 1250, 1409, 1498
Colortyme 1041, 1042, 1442
Commercial Solutions 1326
Concerto 1041, 1042, 1370, 1442
Contec 1044, 1377, 1380, 1381
Contec/Cony 1045, 1049
Craig 1044, 1045, 1380
Crosley 1048, 1425
Crown 1044, 1045, 1306, 1367, 1380
CTX 1108, 1567
Curtis Mathes 1000, 1041, 1042, 1043, 1047, 1048, 1302, 1311, 1326, 1331, 1336, 1342, 1343, 1345, 1367, 1370, 1384, 1425, 1442
CXC 1044, 1045, 1380
Cytron 1110, 1398, 1475
Daewoo 1014, 1039, 1041, 1042, 1046, 1047, 1061, 1212, 1277, 1297, 1330, 1336, 1359, 1367, 1384, 1442
Daytron 1041, 1042, 1047, 1359, 1442
De Graaf 1382
Dell 1177, 1178, 1416, 1417, 1528, 1529
Denon 1342, 1544
DiamondVision 1451, 1478, 1479
Dimensia 1000
Dumont 1041, 1313, 1325, 1359, 1442
Durabrand 1035, 1037, 1041, 1044, 1334, 1337, 1353, 1380
Dwin 1331
Dynex 1040
Electroband 1027, 1294, 1381
Electrograph 1340
Electrohome 1041, 1042, 1294, 1295, 1442
Elite 1481
Emerson 1014, 1017, 1028, 1039, 1041, 1042, 1044, 1045, 1047, 1049, 1251, 1264, 1271, 1291, 1298, 1299, 1300, 1302, 1320, 1334, 1337, 1343, 1359, 1365, 1367, 1378, 1379, 1380, 1381, 1442, 1454, 1468
Emprex 1399, 1466
Envision 1041, 1042, 1043, 1442
Epson 1199, 1339
ESA 1334
Finlandia 1382
Finlux 1374
Fisher 1109, 1301, 1302, 1343, 1382
Frontech 1375
Fujitsu 1213, 1228, 1229, 1230, 1231, 1300, 1379, 1570
Funai 1017, 1044, 1045, 1099, 1287, 1300, 1334, 1379, 1380, 1406, 1407, 1408
Futuretec 1044, 1045, 1375, 1380
Gateway 1030, 1103, 1340, 1346, 1472
GE 1000, 1011, 1041, 1042, 1165, 1288, 1289, 1295, 1303, 1305, 1326, 1328, 1336, 1384, 1442, 1516
Go Video 1393
Goldstar 1041, 1042, 1043, 1046, 1047, 1049, 1290, 1314, 1359, 1442
Gradiente 1369, 1370, 1371, 1372, 1373, 1448
Granada 1382
Great Wall 1028
Grundig 1364
Grundy 1044, 1045, 1300, 1379, 1380
Haier 1037
Hallmark 1041, 1042, 1442
Hannspree 1482, 1483, 1484
Harley Davidson 1287,1379
Harman/Kardon 1048, 1362
Harvard 1044, 1045, 1380
Havermy 1331
Helios 1390, 1532, 1533
Hello Kitty 1336,1384
Hewlett Packard 1429,1435,1438,1480
Himitsu 1355,1380
Hisense 1179,1338,1530
Hitachi 1013, 1041, 1042, 1049, 1054, 1132, 1166, 1207, 1222, 1232, 1238, 1287, 1327, 1333, 1342, 1370, 1374, 1442
HP 1395,1435,1438,1480
Hypson 1375,1517,1559,1573
Hyundai 1350,1351,1352
ICE 1375,1534,1562
iLO 1020,1032,1453,1457,1464
IMA 1045
iNET-TV 1033,1499,1519,1520
Infinity 1048,1306,1425
InFocus 1387,1473
Initial 1020
Insignia 1034,1035,1040,1398,1465
Inteq 1325
Intervision 1375
JBL 1048,1306,1425
JC Penney 1000, 1041, 1042, 1046, 1047, 1296, 1303, 1305, 1311, 1314, 1442
JCB 1027,1294
Jensen 1041,1042,1110,1324,1442
JVC 1008, 1049, 1053, 1062, 1111, 1112, 1113, 1114, 1115, 1159, 1167, 1168, 1180, 1181, 1182, 1208, 1305, 1307, 1329, 1369
Kawasho 1041,1042,1294,1442
Kaypani 1368
KEC 1044,1380
Kenwood 1041,1042,1043,1240,1359,1442
KLH 1038
Kloss 1360,1361,1362
Kloss Novabeam 1045,1317
Konka 1341
KTV 1043, 1044, 1045, 1047, 1365, 1367,1380, 1381
Leyco 1375
LG 1009, 1024, 1036, 1041, 1046, 1160, 1200, 1370, 1385, 1428, 1442
Lloyd's 1287,1500,1548
Local India TV 1382
Loewe 1306,1535,1554,1556,1558
Logik 1293
Luxman 1041,1042,1370,1442
LXI 1000, 1041, 1042, 1048, 1302, 1306, 1326, 1332, 1343, 1376, 1425
M Electronic 1374
Magnasonic 1039
Magnavox 1020, 1041, 1042, 1043, 1048, 1103, 1117, 1118, 1119, 1129, 1183, 1203, 1264, 1278, 1279, 1281, 1287, 1296, 1306, 1360, 1379, 1425, 1440, 1442
Magnin 1288,1555
Majestic 1293,1504,1526
Manesth 1375
Marantz 1041, 1042, 1043, 1048, 1306, 1322, 1364, 1425, 1442, 1445, 1470
Matsui 1382
Matsushita 1335,1531,1561
Maxent 1340,1455
Megapower 1385
Megatron 1041,1042,1342,1353
MEI 1381
Memorex 1017, 1041, 1042, 1046, 1123, 1260, 1286, 1290, 1293, 1302, 1337, 1343, 1379
MGA 1041, 1042, 1043, 1046, 1288, 1359, 1442
Midland 1047, 1305, 1313, 1314, 1325, 1326, 1328, 1367
Mintek 1020
Minutz 1303,1536,1537
Mitsubishi 1016, 1041, 1042, 1046, 1063, 1064, 1065, 1120, 1205, 1206, 1289, 1331, 1359, 1442
Monivision 1385,1388
Montgomery Ward 1293
Motorola 1295,1315,1331
MTC 1041, 1042, 1043, 1046, 1311,1359, 1370, 1381, 1442
Multitech 1044,1045,1365,1380
Multivision 1308
NAD 1041, 1042, 1318, 1332, 1364, 1370, 1376
NEC 1041, 1042, 1043, 1046, 1184, 1295, 1322, 1359, 1370, 1371, 1442, 1469
Netsat 1364, 1539
NET-TV 1096, 1103, 1340, 1455
Nikkai 1375
Nikko 1041, 1042, 1043, 1297, 1330
Norcent 1090,1338,1440,1540,1560
Noshi 1358
NTC 1297,1330,1541,1564
Olevia 1029,1419,1420,1421,1439,1443
Onwa 1044,1045,1380
Oppo 1477,1563,1568,1569
Optimus 1286,1318,1335,1343
Optoma 1474
Optonica 1309,1315,1331
Orion 1035,1291,1299,1320,1337,1379
Osaki 1375, 1171, 1176, 1189, 1214, 1223, 1311, 1314, 1345, 1359, 1364, 1366, 1370, 1375, 1442
Panama 1375,1542,1545
Panasonic 1003, 1022, 1050, 1051,1055, 1056, 1059, 1066, 1067, 1121, 1122, 1185, 1215, 1224, 1235, 1236, 1239, 1241, 1243, 1244, 1245, 1246, 1252, 1253, 1261, 1266, 1270, 1274, 1275, 1276, 1285, 1286, 1292, 1295, 1304, 1305, 1306, 1310, 1328, 1335, 1344
Panavision 1280, 1485, 1506, 1507, 1521, 1522
Penney 1041, 1043, 1288, 1290, 1326, 1328, 1332, 1353, 1358, 1359, 1367, 1376
Philco 1041, 1042, 1043, 1046, 1048, 1049, 1123, 1295, 1296, 1306, 1359, 1425, 1442
Philips 1001, 1020, 1021, 1041, 1048, 1049, 1058, 1068, 1069, 1099, 1124, 1125, 1126, 1127, 1128, 1129, 1186, 1209, 1278, 1281, 1295, 1296, 1306, 1356, 1357, 1364, 1425, 1442
Philips Magnavox 1001, 1048, 1117, 1118, 1126, 1127, 1128, 1129, 1130
Pilot 1041, 1043, 1047, 1359, 1367, 1442
Pioneer 1018, 1041, 1042, 1070, 1217, 1218, 1219, 1318, 1321, 1347, 1426, 1427, 1434, 1442, 1481
Plasmsync 1322,1470
Polaroid 1038, 1187, 1188, 1225, 1258, 1273, 1390, 1398, 1422, 1437, 1444
Portland 1041, 1042, 1046, 1047, 1297, 1330, 1359, 1367, 1442
Price Club 1311,1486,1490,1491
Prima 1237,1323,1324,1446,1449,1476
Princeton 1385
Prism 1305,1328,1492,1493,1524,1525
Proscan 1000,1326
Protech 1375
Proton 1041,1042,1049,1353,1363,1368,1442
Protron 1397,1431,1462
Proview 1033,1422,1463
Pulsar 1041,1313,1325,1359,1442
Pye 1356,1546,1557,1574
Quasar 1274,1285,1286,1295,1305,1328,1335
Radio Shack 1000,1302,1343
Radio Shack/Realistic 1000, 1041, 1042, 1045, 1047, 1049, 1302, 1309, 1314, 1442
RadioShack 1041, 1043, 1044, 1287, 1326, 1359, 1367, 1370, 1380
RCA 1000, 1002, 1041, 1042, 1046, 1133, 1134, 1161, 1162, 1169, 1170, 1269, 1288, 1289, 1295, 1321, 1326, 1347, 1358, 1359, 1442
Realistic 1000, 1041, 1043, 1044, 1302, 1343, 1359, 1367, 1370, 1380
Rex 1375,1497,1501
Rhapsody 1365,1381,1494,1508
Roadstar 1375
Runco 1043,1313,1325
Saisho 1375
Sampo 1041, 1042, 1043, 1047, 1060, 1103, 1135, 1314, 1340, 1367, 1368, 1442, 1452
Samsung 1006, 1026, 1041, 1042, 1043, 1046, 1047, 1049, 1081, 1082, 1083, 1084, 1085, 1100, 1136, 1137, 1138, 1139
Samsux 1367
Sansei 1384,1547,1550,1551,1572
Sansui 1384,1547,1550,1551,1572
Sanyo 1025, 1041, 1109, 1288, 1301, 1302, 1343, 1382, 1442
Sceptre 1392,1467
Schneider 1357,1495,1496
Scimitsu 1359
Scotch 1041,1042,1502,1503,1543,1552,1571
Sears 1000, 1041, 1042, 1048, 1078, 1287, 1290, 1300, 1301, 1302, 1307, 1319, 1326, 1332, 1334, 1343, 1370, 1376, 1379, 1425, 1442
SEG 1375
Semivox 1380
Semp 1376,1505,1509,1510
Sharp 1007, 1041, 1042, 1047, 1049, 1071, 1072, 1086, 1097, 1131, 1190, 1191, 1192, 1221, 1242, 1282, 1309, 1315, 1331, 1367, 1377, 1442
Sheng Chia 1331
Shogun 1041,1359,1442
Signature 1293
Simpson 1296,1511,1513,1518
SKY 1364
Sonitron 1382,1487,1514
Sonolor 1382
Sony 1004, 1023, 1027, 1073, 1074, 1075, 1079, 1080, 1140, 1141, 1142, 1143, 1144, 1145, 1193, 1198, 1220, 1227, 1233, 1234, 1259, 1287, 1294, 1348, 1349
Soundesign 1041, 1042, 1044, 1045, 1296, 1300, 1379, 1380, 1442
Sova 1397
Soyo 1411
Spectricon 1353
Squareview 1319,1334
SSS 1041,1044,1045,1359,1380,1442
Starlite 1044,1045,1380
Studio Experience 1388
SuperScan 1088,1226,1264,1331,1413
Supre-Macy 1317,1361
Supreme 1027,1294,1538,1566
SVA 1204,1390
Sylvania 1017, 1041, 1042, 1043, 1048, 1099, 1128, 1146, 1172, 1255, 1262, 1264, 1271, 1279, 1284, 1296, 1306, 1334, 1425, 1442, 1454
Symphonic 1015,1044,1045,1287,1298,1319,1334,1380
Syntax 1029,1419,1420,1421
Syntax-Brillian 1078
Tandy 1315,1331
Tatung 1030,1295,1346,1353,1456,1471
Teac 1375
Technics 1305,1328,1335
Technol Ace 1379
Techview 1389
Techwood 1041,1042,1305,1328,1353,1370,1442
Teco 1394
Teknika 1041, 1042, 1044, 1045, 1046, 1047, 1048, 1049, 1293, 1296, 1297, 1300, 1311, 1330, 1359, 1367, 1370, 1379, 1380, 1425, 1442
Telecaption 1312
Telefunken 1345,1370
Tera 1363,1515,1523
Thomas 1287
Thomson 1000,1383
TMK 1041,1042,1370,1378,1442
Tophouse 1380
Toshiba 1010, 1098, 1104, 1147, 1148, 1149, 1150, 1151, 1173, 1174, 1210, 1215, 1256, 1257, 1263, 1267, 1272, 1302, 1311, 1312, 1322, 1332, 1343, 1376
Tosonic 1381
Totevision 1047,1367
Trical 1377
Trutech 1194,1527,1560,156
TVS 1337
Universal 1303
Universum 1374,1375
Vector Research 1043
Venturer 1412
Victor 1307,1329,1369
Vidikron 1048,1425
Vidtech 1041,1042,1046,1359,1442
Viewsonic 1019, 1087, 1088, 1089, 1090, 1091, 1092, 1093, 1094, 1095, 1103, 1216, 1232, 1340, 1410, 1413, 1414, 1441
Viking 1317,1361
Viore 1031,1032,1457
Vizio 1009, 1030, 1346, 1413, 1414, 1415, 1459, 1461
Wards 1000, 1041, 1042, 1043, 1046, 1048, 1293, 1298, 1300, 1303, 1306, 1309, 1359, 1370, 1379, 1425, 1442
Waycon 1332,1376
Westinghouse 1019, 1027, 1195, 1196, 1336, 1414, 1430, 1433
White Westinghouse 1014,1337
Yamaha 1041,1042,1043,1046,1359,1442
Yoko 1375
Zenith 1005, 1041, 1052, 1054, 1057, 1076, 1077, 1101, 1102, 1105, 1152, 1153, 1154, 1175, 1197, 1211, 1283, 1287, 1291, 1293, 1313, 1325, 1330, 1337, 1442
Zonda 1353,1354,1355

July 25, 2011

Direct Toll Free Numbers

Department Direct Number
U-Verse TTY 1-800-555-2880
Mcafee 1-800-937-2237
IPDSLAM/CSI 1-888-352-1255
ATT WebHosting 1-888-932-4678
Yahoo Web Hosting 1-866-722-9932
Sales 1-800-288-2020
DSL13-State 1-877-722-3755
DSL9-State (SE 1-888-321-2375
Rewardscenter 1-877-258-1427
CVOIP CSI(SAVL) 1-877-377-0016



Department Direct Number Office Hours
Mobility Sales - Business 1-866-429-7222 Mon-Fri 9am-9pm
DSL Tier 2 1-800-650-3584 Extn#: 1418 DSL technical & billing support for business & residential
U-verse ConnecTech 1-866-294-3464 8am-11pm CT; 7-days a week(fee based)
Collections - All States 1-877-543-5937 In treatment and payment arrangement

Websites

U-verse Mobile
URL: www.att.com/getuversemobile

Contains a list of qualified devices and donwloadable shows.
Identify what shows are available for downloading and view U-verse Mobile compatible devices.


Spanish Site
URL: http://espanol.att.com/uverse


AT&T U-verse Online
URL: www.att.net/uverseonline

U-verse Online offers a market-leading content experience featuring full episodes of TV shows, movies, clips, and more for no additional charge. In addition, AT&T U-verse subscribers can view their guide and manage their DVR recordings from within the U-verse Online experience.

U-verse Vacation
URL: http://uversevacation.att.com/

A site to setup vacation hold

Esupport URL: www.att.com/esupport
Basic support issues answered here from technical questions to billing through help videos for our U-verse members.

"Where's my tech?" tool URL: www.att.com/u-verse/appointmentstatus
Where's My Tech allows customers to check online to confirm their due date, time and status of their installation or repair

Software Center
URL: att.software.yahoo.com
Download application software such as ATT.Net toolbar, MS IE, etc

Online Account Management
URL: att.com/uversecentral
Works as a member center site or portal to any uverse member in managing account such as features, creating maning primary and sub accounts as well as other serives like phone and wireless.

Rewards Center
URL: att.com/rewardscenter
AT&T Rewards Center, support site for members with coupons, rebates and disocunts

Battery Backup Unit (BBU)
URL: www.belkin.com/gatewaybattery
A 3rd party support site for the Residential Gateway(router) battery backup.

Music Choice URL: http://www.musicchoice.com/

AT&T Official Site
http://uverseone.att.com/
Information about pricing, products, applications, and subscriptions can be found within U-verseOne.